Cancellation Policy

Orders can be cancelled (whole/partially) only before they are dispatched. Once the order is dispatched, it cannot be cancelled and our regular return/exchange policies will be applicable.

You can modify your shipping address before the order is dispatched. Once dispatched, no changes can be made to the address.

You cannot modify the products (size/fit/colour) once an order is placed.

NOTE: Should you wish to cancel/modify your order, please inform the team via chat on the website, email us on orders@raali.in, DM us on Instagram or Call/WhatsApp us at + 91 9829008554, Monday to Saturday, between 10 AM to 5:30 PM IST.